ADTRAN, Inc. (ADTRAN) is a leading global provider of networking and communications
equipment. Our solutions enable voice, data, video and Internet communications
across a variety of network infrastructures. These solutions are deployed by
many of the United States’ and the world’s largest communications
service providers (CSPs), distributed enterprises and small and medium-sized
businesses, public and private enterprises, and millions of individual users
worldwide.
We were incorporated under the laws of Delaware in November 1985, and commenced
operations in January 1986. We are headquartered in Cummings Research Park in
Huntsville, Alabama. The mailing address at our headquarters is 901 Explorer
Boulevard, Huntsville, Alabama, 35806. The telephone number at this location
is (256) 963-8000.
Network Solutions
Network Solutions includes software and hardware products that enable CSPs
and enterprise customers to realize a fully connected world. CSPs are now being
challenged to deliver Gigabit-enabled residential services, widely available
high-bandwidth cloud connectivity services for enterprise customers, and scalable
Ethernet and optical networking for mobile backhaul and data center connectivity.
These needs are driving CSPs to transition their networks to a fiber-rich, cloud-controlled
and software-defined future state for large-scale converged service delivery.
We are focused on being a top global supplier of Access infrastructure and
related value-added solutions from the Cloud Edge to the Subscriber Edge. We
offer a broad portfolio of flexible hardware and software network solutions
that enable CSPs to meet today’s service demands, while enabling them
to transition to the fully converged, scalable, highly automated, cloud-controlled
voice, data, Internet and video network of the future.
We are accelerating the industry’s transition to open, programmable,
scalable networks. The ADTRAN MosaicTM Software-Defined Access (SD-Access) architecture
combines modern Web-scale technologies with open-source platforms to facilitate
rapid innovation in multi-technology, multi-vendor environments. The Mosaic
cloud platform and Mosaic OS, combined with programmable network elements, provide
operators with a highly agile, open-services architecture. This allows operators
to better compete with Web-scale competition by reducing the time and cost to
on-board new service, technologies and best-of-breed suppliers as they strive
to reduce operational costs while creating and deploying differentiated product
offerings. Our products and services provide solutions supporting fiber- and
copper-based infrastructures and a growing number of wireless and coax-based
solutions, lowering the overall cost to deploy advanced services across a wide
range of applications.
To further the goal of accelerating the industry’s path to SD-Access, we
launched our Mosaic Open Networking Alliance to foster the widespread development
and industry adoption of Software Defined Networking (SDN) and Network Function
Virtualization (NFV) solutions based on open standards. The Alliance includes
two levels of engagement, the first of which comprises Collaboration Members committed
to joint innovation, collaboration, insight and knowledge sharing. The second
tier includes Integration Members, a community of partners who will integrate
with or work within the Mosaic framework. This involves Technology Partners focused
on delivering innovative programmable network functions and service partners delivering
managed services, system integration and other network operation requirements.
Services & Support
To complement our Network Solutions portfolio and to enable our customers to
accelerate time to market, reduce costs and improve customer satisfaction, we
offer a complete portfolio of maintenance, turnkey network implementation, maintenance,
solutions integration and managed services. ADTRAN Professional Services enables
CSPs to increase their service velocity, while providing higher customer satisfaction.
Our proven nationwide system of resources effectively addresses our customers’
unique requirements. Our network implementation services offer a full spectrum
of services related to engineering (pre-construction), installation/turn-up
(construction), and provisioning (post-construction), partnering with customers
to tailor a program to each specific service delivery need.
We also offer a full spectrum of professional services under the ProServices®
umbrella. ADTRAN ProServices is a comprehensive and flexible service program
designed to offer complete networking lifecycle support. The ProServices portfolio
consists of three distinct service offerings: ProStart® (planning and implementation),
ProCare® (maintenance and support), and ProCloud® (cloud-based managed
services). Our maintenance services are specifically designed to protect customers
networks from unnecessary downtime through services such as managed spares,
and remote or on-site technical support beyond our standard warranty coverage.
Our ProCare® program, which is available to all of our customers, guarantees
priority access to technical support engineers. Five different maintenance programs
ranging from five-days-a-week, eight-hours-a-day and next business day equipment
replacement to seven-days-a-week, 24-hours-a-day, and equipment replacement
within four hours of notification are offered. In addition to protecting our
customers’ network, ProCare provides resalable service value designed
for the end-user customer. ProCloud offers the same maintenance benefits of
ProCare, as well as a full suite of cloud-based network solutions that are easily
deployable. These offerings have enabled us to provide resalable service offerings
to help build a successful recurring revenue model with exceptional flexibility.
Our Network Care Plans provide peace of mind, knowing that any issues will be
identified, addressed and rectified as quickly as possible. Network Care Plans
offer prioritized remote or on-site support, after-hours emergency support,
advanced replacement, early access to software patches and upgrades, as well
as bundled training and network management vouchers with the option of Element
Management as part of the support plan.
Our Solutions Integration offerings include the new SD-Access Accelerator and
Resident Engineering services. These solutions enable service providers to explore
the benefits of SD-Access without impacting their network. Simply stated, the
SD-Access Accelerator includes system integration services with a compact, R-CORD
pod. This fully functional SD-Access system enables service providers to cost-effectively
perform functional testing, develop transition plans, access a variety of applications
and environments and evaluate fully functional disaggregated solutions. Our
resident engineering services provide an on-site ADTRAN engineer, whose goal
is to drive customer success by serving as the single point of contact for product
knowledge, on-going network troubleshooting, and technical expertise enabling
service providers to gain a strategic competitive advantage from our products.
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