We were incorporated in 1989 and presently serve approximately 394,600 customers
throughout the United States, United Kingdom, Mexico, Canada, Ireland, Argentina
and Puerto Rico.
In North America we have a fully integrated, national network that includes
53 processing centers and 93 additional transfer and collection sites. We use
this network to provide a broad range of services to our customers related to
medical waste management services and regulated return management services.
Regulated medical waste management services include servicing a variety of customers
to remove and process waste while regulated return management services are physical
services provided to companies and individual businesses that assist with the
handling of products that are being removed from the supply chain due to recalls
and expiration. These services also included advanced notification technology
that is used to communicate specific instructions to the users of the product.
Our waste treatment technologies include autoclaving, incineration, chemical
treatment and our proprietary electro-thermal-deactivation system.
We are in the business of managing regulated waste and providing an array of
related services. We operate in the United States, Canada, Mexico, the United
Kingdom, Ireland and Argentina.
For large-quantity generators of regulated waste such as hospitals and for
pharmaceutical companies and distributors, we offer:
• our institutional regulated waste management services
• our Bio Systems® sharps management services to reduce the risk
of needle sticks
• a variety of products and services for infection control
• our regulated returns management services for expired or recalled
healthcare products
For small-quantity generators of regulated waste such as doctors’ offices
and for retail pharmacies, we offer:
• our regulated waste management services
• our Steri-Safe® Occupational Safety and Health Act and Health
Insurance Portability and Accountability Act (“HIPAA”) compliance
programs
• a variety of products and services for infection control
• our regulated returns management services for expired or recalled
healthcare products
Our regulated waste processing technologies include autoclaving, our proprietary
electro-thermal-deactivation system (“ETD”), chemical treatment
and incineration.
Competition
The regulated waste industry is highly competitive, and barriers to entry into
the regulated waste collection and disposal business and the pharmaceutical
returns business are very low. Our competitors consist of many different types
of service providers, including a large number of regional and local companies.
In the regulated waste industry, another major source of competition is the
on-site treatment of regulated waste by some large-quantity generators, particularly
hospitals.
In addition, in the regulated waste industry we face potential competition
from businesses that are attempting to commercialize alternate treatment technologies
or products designed to reduce or eliminate the generation of regulated waste,
such as reusable or degradable medical products.
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