Plexus Corp. and its subsidiaries participate in the Electronic Manufacturing
Services ("EMS") industry. We partner with our customers to create
the products that build a better world. Since 1979, Plexus has been partnering
with companies to transform concepts into branded products and deliver them
to the market. From idea to aftermarket and everything in between, Plexus is
a global leader in providing support for all the facets of the product realization
process - Design and Development, Supply Chain Solutions, New Product Introduction,
Manufacturing, and Aftermarket Services. Plexus delivers comprehensive end-to-end
solutions for customers in the Americas ("AMER"), Europe, Middle East,
and Africa ("EMEA") and Asia-Pacific ("APAC") regions.
We specialize in working in industries with highly complex products and demanding
regulatory environments. Plexus has partnerships with over 140 customers in
the Healthcare and Life Sciences, Industrial and Commercial, Communications,
and Aerospace and Defense (formerly known as Defense, Security and Aerospace)
market sectors. We leverage our expertise to understand the unique needs of
our customers markets and have aligned our processes to provide flexibility,
create efficiency and deliver superior quality. Our customers have stringent
quality, reliability and regulatory requirements, requiring exceptional production
and supply chain agility. Their products require complex configuration management,
direct order fulfillment (to end customers), global logistics management and
aftermarket services. To service the complexities that our customers products
demand, we utilize our full suite of solutions offerings to support our customers’
products from concept to end of life.
Plexus is passionate about being the leading EMS company in the world at servicing
mid-to-low volume, higher complexity customer programs, characterized by unique
flexibility, technology, quality and regulatory requirements. To deliver on
our strategy, we align our operations, processes, workforce and financial metrics
to create:
A high performance, accountable organization with a talented workforce that
is deeply passionate about driving growth through customer service excellence;
Strategic growth by using customer driven, sector based go-to-market strategies;
and
Execution driven by a collaborative, customer centric culture that continuously
evaluates and optimizes our business processes to strive to create shareholder
value.
We operate flexible manufacturing facilities and design our processes to accommodate
customers with multiple product lines and configurations. One or more uniquely
configured "focus factories," supported by a tailored supply chain
and logistics solution, are designed to meet the flexibility and responsiveness
needed to support customer fulfillment requirements.
We accomplish our go-to-market strategy through the four market sectors we
serve. Each sector has a market sector vice president and a business development
and customer management leader who together oversee and provide leadership to
teams that include business development directors, customer directors or managers,
supply chain and manufacturing subject matter experts, and market sector analysts.
These teams maintain expertise related to each market sector and execute sector
strategies aligned to that market’s unique quality and regulatory requirements.
Our market sector teams help define Plexus strategy for growth with a particular
emphasis on expanding the value-added solutions we offer customers. Our sales
and marketing efforts focus on targeting new customers and expanding business
with existing customers. We believe our ability to provide a full range of product
realization services gives us a business advantage.
Our financial model aligns with our business strategy. Our primary focus is
to earn a return on invested capital ("ROIC") 500 basis points over
our weighted average cost of capital ("WACC"), which we refer to as
"Economic Return." We review our internal calculation of WACC annually;
for fiscal 2017 our WACC was 10.5%. We believe economic profit is a fundamental
driver of shareholder value. Plexus measures economic profit by taking the difference
between ROIC and WACC and multiplying it by invested capital. By exercising
discipline to generate a ROIC in excess of our WACC, with focus on economic
profit, our goal is to ensure that we create value for our shareholders.