Paychex, Inc.'is a leading, national provider of comprehensive payroll and integrated
human resource and employee benefits outsourcing solutions for small- to medium-sized
businesses. Paychex, a Delaware corporation, was formed in 1979 through the consolidation
of seventeen corporations engaged in providing computerized payroll accounting
services.
Company Strategy
As part of its continuing growth strategy, Paychex is focused on the following:
''Achieving strong financial performance while providing high-quality, timely,
accurate, and affordable payroll processing services and value-added, comprehensive
ancillary services to meet the human resource and employee benefits needs of
the Company's client base.
''Delivering these services utilizing a well-trained and responsive work force
through a network of local and corporate offices servicing over 100 of the largest
markets in the United States.
''Growing the client base, primarily through the Company's direct sales force,
while minimizing client losses.
''Capitalizing on the growth opportunities, from within the current client
base and from new clients, by increasing utilization of the Company's payroll-related
and human resource ancillary products.
''Capitalizing on and leveraging the Company's highly developed technological
and operating infrastructure.
''Supplementing the Company's growth through strategic acquisition or expansion
of product offerings when opportunities arise.
The outsourcing of business processes is a growing trend within the United
States. Outsourcing of the payroll and human resource functions allows small-to
medium-sized businesses to minimize the compliance risks associated with increasingly
complex and changing administrative requirements and federal, state, and local
tax regulations. By utilizing the expertise of outsourcing service providers,
businesses are able to reduce processing costs and administrative burdens while,
at the same time, adding competitive benefits for their employees. The technical
capabilities, knowledge, and operational expertise that Paychex has built, along
with the broad portfolio of ancillary services it offers its clients, have enabled
the Company to capitalize on this outsourcing trend.
Products and Services
Paychex offers a comprehensive portfolio of payroll, payroll-related, and human
resource products to meet the diverse needs of its client base. These include
payroll processing, tax filing and payment, employee payment, time and attendance
solutions, regulatory compliance (new-hire reporting and garnishment processing),
retirement services administration, employee benefits administration, workers'
compensation insurance, and comprehensive bundled human resource administrative
services. By offering ancillary services that leverage the information gathered
in the base payroll processing service, Paychex is able to provide comprehensive
outsourcing services that allow employers to expand their employee benefits
offerings at an affordable cost. The Company earns its revenues primarily through
recurring fees for repetitive services performed related to these products.
Service revenues are largely driven by the number of clients, utilization of
ancillary services, and checks or transactions per client per pay period.
Competition
The market for payroll processing and human resource services is highly competitive
and fragmented. The Company believes its primary national competitor, ADP' ('Automatic
Data Processing'), is the largest U.S.'third-party provider of payroll processing
and human resource services in terms of revenue. Paychex competes with other
national, regional, local, and online service providers, all of which have significantly
smaller client bases.
In addition to traditional payroll processing and human resource service providers,
the Company competes with in-house payroll and human resource systems and departments.
Payroll and human resource systems and software are sold by many vendors. The
Company's Human Resource and Benefits products also compete with a variety of
providers of unbundled human resource services, such as retirement services
companies, insurance companies, and human resources and benefits consulting
firms.
Competition in the payroll processing and human resource services industry
is primarily based on service responsiveness, product quality and reputation,
breadth of product offering, and price. Paychex believes it is competitive in
each of these areas.
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