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Crexendo Inc   (CXDO)
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    Sector  Services    Industry Communications Services
   Industry Communications Services
   Sector  Services

Crexendo Inc

Business Description


Crexendo Inc is a global provider of cloud-based communication services and solutions for businesses of all sizes. The company has been in operation since 1995, headquartered in Tempe, Arizona.

Crexendo offers a wide range of communication and collaboration tools including voice over IP (VoIP), unified communications (UC), video conferencing, call center solutions, fax services, and email solutions. These services are delivered through a fully integrated and cloud-based platform, allowing businesses to streamline their communication processes and improve productivity.

One of the key features of Crexendo*s solutions is its ability to provide a seamless and unified experience across different communication channels. This means that employees can easily switch between voice, video, and text-based communication methods, enhancing collaboration and enabling efficient customer interactions.

The VoIP offerings from Crexendo are highly scalable and reliable, helping businesses to reduce costs and effectively manage their communications infrastructure. They provide advanced call management features such as call routing, call recording, and voicemail-to-email, allowing businesses to optimize their phone systems and improve customer service.

Crexendo*s UC solutions combine voice, video, and messaging into a single interface, creating a unified and intuitive platform for employees to communicate and collaborate. It supports features like virtual meetings, screen sharing, presence indicators, and instant messaging, making it easier for teams to work together regardless of their physical location.

For businesses with call centers, Crexendo offers call center solutions that help manage high call volumes efficiently. It includes features like automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, and real-time monitoring and reporting. These features enable businesses to deliver excellent customer service and ensure that calls are handled effectively.

Crexendo also provides robust fax services, allowing businesses to send and receive faxes digitally without the need for traditional fax machines. This eliminates the cost and hassle associated with physical fax machines and improves document management and workflow.

In addition to their communication services, Crexendo offers email solutions that integrate seamlessly with their other communication tools. Businesses can enjoy secure and reliable email hosting, spam and virus protection, and advanced email management features like shared calendars and contacts.

In terms of security and reliability, Crexendo operates its own data centers and has built a redundant and highly available infrastructure. They use industry-leading encryption and authentication protocols to ensure the confidentiality and integrity of customer data.

Overall, Crexendo Inc provides comprehensive and innovative cloud-based communication solutions that empower businesses to enhance their productivity, improve customer service, and streamline their operations. Whether it is voice, video, messaging, or fax services, Crexendo offers a scalable and reliable platform to meet the diverse communication needs of businesses across the globe.



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