Agilysys is a leading technology company that provides innovative software
and services for point-of-sale (POS), payment gateway, reservation and table
management, property management (PMS), inventory and procurement, business analytics,
document management, guest offers management, and mobile and wireless solutions
exclusively to the hospitality industry. Our products and services allow operators
to streamline operations, improve efficiency and understand customer needs across
their properties to deliver a superior overall guest experience. The result
is improved guest loyalty, growth in wallet share and increased revenue as they
connect and transact with their guests based upon a single integrated view of
individual preferences and interactions. We serve four major market sectors:
Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice
Management; and Restaurants, Universities, Stadia and Healthcare. A significant
portion of our consolidated revenue is derived from contract support, maintenance
and subscription services.
Agilysys operates across North America, Europe, Asia-Pacific, and India with
headquarters located in Alpharetta, GA. For more information, visit www.agilysys.com.
The sales of our Retail Solutions Group (RSG) business and United Kingdom business
entity (UK entity) each represented a disposal of a component of an entity.
As such, the operating results of RSG and the UK entity have been reported as
a component of discontinued operations in Item 6. Selected Financial Data, of
this Annual Report, for the twelve months ended March 31, 2014.
Our principal executive offices and corporate services are located at 1000
Windward Concourse, Suite 250, Alpharetta, Georgia, 30005.
We are a leading developer and marketer of software enabled solutions and services
to the hospitality industry, including: hardware and software products; support,
maintenance and subscription services; and, professional services. Areas of
specialization are point-of-sale, property management, inventory and procurement,
workforce management, and mobile and wireless solutions designed to streamline
operations, improve efficiency and enhance the guest experience.
We present revenue and costs of goods sold in three categories:
Products (hardware and software)
Support, maintenance and subscription services
Professional services
We offer innovative solutions and services for point-of-sale (POS), payment
gateway, reservation and table management, property management (PMS), inventory
and procurement, business analytics, document management, guest offers management,
and mobile and wireless solutions exclusively to the hospitality industry. We
serve four major market sectors: Gaming, both corporate and tribal; Hotels,
Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities,
Stadia and Healthcare.
The hospitality industry has long been focused on operating end-to-end businesses,
but the technology vendors that service the industry have been focused on product-centric
solutions that make use of a high number of software modules and operating silos.
To resolve this disconnect and more effectively align with the business operations
of our customers, we have evolved our approach to be focused on delivering integrated
"platform-centric” solutions for Lodging, Food & Beverage and
Payments applications through an investment in the development of a web services
oriented architecture enterprise platform. Our rGuest™ platform is aimed
at transitioning our product and services offerings to better address the needs
of hospitality operators as they focus on building better connections with guests,
pre-, during and post-visit. The rGuest platform facilitates an end-to-end solution
that helps our customers improve the guest experience, increase top-line performance
and reduce operating costs, which leads to opportunities for higher profitability.
Our next-generation of products and services are aimed at helping hospitality
operators recruit customers into their facilities, increase their wallet share
from each customer and improve the overall guest experience from the initial
customer touch point through post-visit interactions.
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