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Dada Nexus Ltd  (DADA)
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Dada Nexus Ltd's Customers Performance

DADA

 
DADA's Source of Revenues During the corresponding time, Dada Nexus Ltd recorded revenue increase by 26.05 % year on year, While revenue at the Dada Nexus Ltd's corporate clients

List of DADA Customers




for the same period Dada Nexus Ltd recorded revenue increase by 26.05 % year on year,

List of DADA Customers




Dada Nexus Ltd's Comment on Sales, Marketing and Customers



We believe our superior customer service enhances our customer loyalty and brand image. Our customer service personnel interact with all participants on our platforms, including consumers, merchants and riders, to facilitate and smoothen our delivery and retail service process.
We have set up a user experience management department and a customer service management department. The user experience management department is responsible for continuously (i) tracking and monitoring user experience, (ii) optimizing service processes, customer service systems and interactive tools, and (iii) establishing efficient user satisfaction and feedback monitoring mechanisms. The customer service management department is in charge of providing timely answers and solutions to customers? questions and feedbacks via telephone, Weixin or email, and enhancing customer service quality through systematic training and quality management.





Dada Nexus Ltd's Comment on Sales, Marketing and Customers


We believe our superior customer service enhances our customer loyalty and brand image. Our customer service personnel interact with all participants on our platforms, including consumers, merchants and riders, to facilitate and smoothen our delivery and retail service process.
We have set up a user experience management department and a customer service management department. The user experience management department is responsible for continuously (i) tracking and monitoring user experience, (ii) optimizing service processes, customer service systems and interactive tools, and (iii) establishing efficient user satisfaction and feedback monitoring mechanisms. The customer service management department is in charge of providing timely answers and solutions to customers? questions and feedbacks via telephone, Weixin or email, and enhancing customer service quality through systematic training and quality management.








DADA's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME MARKET CAP REVENUES INCOME EMPLOYEES
Dada Nexus Ltd 2,152.36 1,358.17 -291.13 3,132
SUBTOTAL 0.00 0.00 0.00 -


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