Business Description
West Bank provides full-service community banking and trust services to customers
located primarily in the Des Moines and Iowa City, Iowa, and the Rochester, Minnesota,
metropolitan areas. West Bank has eight offices in the Des Moines area, one office
in Iowa City, one office in Coralville and one office in Rochester, Minnesota.
West Bank offers all basic types of credit to its customers, including commercial,
real estate and consumer loans. West Bank offers trust services, including the
administration of estates, conservatorships, personal trusts and agency accounts.
West Bank offers a full range of deposit services, including checking, savings,
money market accounts and time certificates of deposit. West Bank also offers
internet, mobile banking and treasury management services, which help to meet
the banking needs of its customers and communities. Treasury management services
offered to business customers include cash management, client-generated automated
clearing house transactions, remote deposit and fraud protection services. Also
offered are merchant credit card processing and corporate credit cards.
West Banks business strategy emphasizes strong business and personal relationships
between West Bank and its customers and the delivery of products and services
that meet the individualized needs of those customers. West Bank also emphasizes
strong cost controls, while striving to achieve an above average return on equity
and return on assets. To accomplish these goals, West Bank focuses on small-
to medium-sized businesses in the local markets that traditionally wish to develop
an exclusive relationship with a single bank. West Bank has the size to provide
the personal attention required by local business owners and the financial expertise
and entrepreneurial attitude to help businesses meet their financial service
needs.
Some of West Banks competitors are locally controlled, while others are regional,
national or international companies. The larger national or regional banks have
certain competitive advantages due to their ability to undertake substantial
advertising campaigns and allocate their investment assets to out-of-market
geographic regions with potentially higher returns. Such banks also offer certain
services, for example, international and conduit financing transactions, which
are not offered directly by West Bank. These larger banking organizations also
have much higher legal lending limits than West Bank, and therefore, may be
better able to service large regional, national and global commercial customers.
In order to compete to the fullest extent possible with the other financial
institutions in its primary market areas, West Bank uses the flexibility and
knowledge of its local management, Board of Directors and community advisors.
West Bank seeks to capitalize on customers desire to do business with a local
institution. This includes emphasizing specialized services, local promotional
activities, and personal contacts by West Banks officers, directors and employees.
In particular, West Bank competes for loans primarily by offering competitive
interest rates, experienced lending personnel with local decision-making authority,
flexible loan arrangements, quality products and services, and proactive relationship
management. West Bank competes for deposits principally by offering depositors
a variety of deposit programs, convenient office locations and hours and other
personalized services.
West Bank also competes with the general financial markets for funds. Yields
on corporate and government debt securities and commercial paper affect West
Banks ability to attract and hold deposits. West Bank also competes for funds
with money market accounts and similar investment vehicles offered by brokerage
firms, mutual fund companies, internet banks and others. The competition for
these funds is based almost exclusively on yields to customers.