| Market Capitalization (Millions $) |
- |
| Shares
Outstanding (Millions) |
99 |
| Employees |
3,500 |
| Revenues (TTM) (Millions $) |
200 |
| Net Income (TTM) (Millions $) |
-10 |
| Cash Flow (TTM) (Millions $) |
-5 |
| Capital Exp. (TTM) (Millions $) |
4 |
Business Description
ServiceSource International Inc. is a leading provider of customer revenue optimization solutions. It operates as a global B2B software and services provider that improves customer experience, customer success, and revenue generation. The company partners with leading technology, healthcare, and industrial companies to offer a variety of solutions that enable them to retain their customers, generate revenue growth and increase customer value by optimizing the customer journey.
The company's solutions are primarily focused on customer success, customer support, and revenue growth. This includes sales and marketing automation, customer success management, technical support and customer experience management. ServiceSource also provides analytics and insights, customer data management, and customer engagement technology. The companyes offerings align with the major customer lifecycle stages including onboarding, adoption, retention, and expansion.
ServiceSource International has offices in the United States, Europe, Asia, and Australia. It primarily provides services to high-tech companies, cloud-based solution providers, and software as a service (SaaS) providers. The company leverages its proprietary technology and a range of methodologies to offer reliable and effective services that drive business growth for its clients.
The company's services are divided into four main segments: Customer Success, Revenue Gross, Global Sales and Customer Support. The Customer Success segment provides proactive and post-sale customer engagement services, including onboarding, adoption, retention, and expansion services. Revenue Growth focuses on revenue generation and optimization of the customer journey. Global Sales find and acquire new customers, drive increase revenue and customer satisfaction. Lastly, the Customer Support segment is responsible for managing technical support, warranty program and customer experience initiatives.
In summary, ServiceSource International is a leading provider of critical services for the customer journey. With its innovative solutions, the company helps clients optimize their customer experience, maximize retention and revenue growth. With a global footprint and an established presence in the high-tech industry, the company is well-positioned to continue to be a driving force in the customer revenue optimization market.
Company Address: 707 17th Street, 25th Floor Denver, 80202 CO
Company Phone Number: 889-8500 Stock Exchange / Ticker: NASDAQ SREV
|
%