Ezy Cloud Holding's Customers Performance

We may provide the following services and support to our customers:

Training Support. We may offer our customers a professional implementation program that facilitates rapid implementation of our software products. We may help customers define the nature of their project and subsequently proceed through the implementation process. We may provide training for all users and managers involved. We may first establish measurable financial and logistical performance indicators and then evaluate them for conformance during and after implementation. Additional services beyond implementation can include post-implementation reviews and benchmarks to further enhance the benefits to customers.

General Training Services. We may offer our customers post-delivery professional services consisting primarily of implementation and training services, for which we may charge on a daily basis. Customers that purchase implementation services may receive assistance in integrating our solutions with existing software applications and databases.

Maintenance and Support Services. We may provide our customers with ongoing product support services. Typically, we expect to enter into support or maintenance contracts with customers for an initial one year term, with a renewal for additional periods thereafter. Under these contracts, we may provide telephone consulting, product updates and releases of new versions of products previously purchased by the customer, as well as error reporting and correction services. We may also provide ongoing support and maintenance services through telephone, electronic mail and web-based support, using a call logging and tracking system for quality assurance.

We may provide the following services and support to our customers:

Training Support. We may offer our customers a professional implementation program that facilitates rapid implementation of our software products. We may help customers define the nature of their project and subsequently proceed through the implementation process. We may provide training for all users and managers involved. We may first establish measurable financial and logistical performance indicators and then evaluate them for conformance during and after implementation. Additional services beyond implementation can include post-implementation reviews and benchmarks to further enhance the benefits to customers.

General Training Services. We may offer our customers post-delivery professional services consisting primarily of implementation and training services, for which we may charge on a daily basis. Customers that purchase implementation services may receive assistance in integrating our solutions with existing software applications and databases.

Maintenance and Support Services. We may provide our customers with ongoing product support services. Typically, we expect to enter into support or maintenance contracts with customers for an initial one year term, with a renewal for additional periods thereafter. Under these contracts, we may provide telephone consulting, product updates and releases of new versions of products previously purchased by the customer, as well as error reporting and correction services. We may also provide ongoing support and maintenance services through telephone, electronic mail and web-based support, using a call logging and tracking system for quality assurance.