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    Sector  Technology    Industry Software & Programming
   Industry Software & Programming
   Sector  Technology


   39.87 % of total Revenue
   60.13 % of total Revenue
   29.16 % of total Revenue
   59.82 % of total Revenue
   11.02 % of total Revenue

Business Segments (June 30, 2013)
(in millions $)
I. Quarter
(of total Revenues)
(June 30, 2013)
(in millions $)
I. Quarter
(Profit Margin)
192.80 39.87 % 43.20 22.41 %
290.80 60.13 % 112.00 38.51 %
141.00 29.16 % 0.00 -
289.30 59.82 % 0.00 -
53.30 11.02 % 0.00 -
483.60 100 % 155.20 32.09 %

• View Income Statement • View Competition by Segment • View Annual Report

Growth rates by Segment (June 30, 2013)
Y/Y Revenue
I. Quarter
Q/Q Revenue
(June 30, 2013)
Y/Y Income
I. Quarter
Q/Q Income
-2.03 % -10.74 % 36.71 % -26.9 %
-5.46 % -17.53 % -3.78 % -10.33 %
-17.83 % -37.44 % - -
3.77 % 1.08 % - -
-1.3 % -6.49 % - -
-4.12 % -14.95 % 4.86 % -15.65 %

• View Growth rates • View Competitors Segment Growth • View Market Share

To get more information on Bmc Software's MSM, ESM, License, Maintenance, Professional, Total segment. Select each division with the arrow.

  Bmc Software's

Business Segments Description

Our ESM segment consists of our non-mainframe solutions. Our core BSM products, including our Remedy service management products, identity management and transaction management products are included in this segment. Linking all of our BSM solutions is the BMC Atrium enabling technologies which leverages the CMDB repository. Our ESM segment products address the following broad categories of IT management issues:

• Application Management – Our application management products proactively manage the availability and performance of business applications, improve data accuracy, and increase the productivity of an IT staff to ensure a consistent and optimal experience for application end users.

• Database Management – Our database management products provide performance, administration and recovery across all major database platforms, including Oracle, DB2 UDB, Sybase, and MS-SQL Server. Our solutions allow database administrators to manage database assets in a centralized, automated and standard fashion, eliminating redundancies and inefficiencies and reducing the specialized skills required to manage different databases.

• Infrastructure Management – Our infrastructure management products assist customers in managing, optimizing and automating distributed operating systems, servers, storage, networks, middleware and hardware in support of BSM. These products simplify network and systems management by monitoring and overseeing system performance and availability across the IT environment. Customers use these products to avoid IT infrastructure problems and resolve issues before they impact business availability.

• Service Management – Our service management products, including our Remedy service management applications, ensure IT service levels and discover, understand, model, respond to, and track IT system problems and business services failures in support of BSM.

• Security Management – Our security management products assist customers in securing their systems and corporate information, increasing operational efficiency and improving their ability to meet regulatory compliance requirements. Our security management products are designed to be adaptive to business changes, allowing customers to reduce risks associated with software vulnerabilities, unauthorized access, and identity theft while enforcing patch and identity policies.

• Transaction Management – In May 2006, we completed our acquisition of Identify Software Ltd. (Identify Software), a leading global provider of application problem resolution software. The addition of Identify Software’s solutions has expanded our transaction management product offering by providing customers with deep application and problem resolution capabilities, enabling them to pinpoint the cause of transaction breakdowns. Identify Software’s solutions have demonstrated clear and consistent customer ROI and time-to-value savings by increasing application availability and significantly reducing the cost of problem resolutions.

Our MSM solutions are architected for companies that count on IT for competitive differentiation. These products optimize mainframe services within the context of the enterprise IT infrastructure, so our customers can consistently meet service objectives while lowering their cost of operations. Our innovative solutions use intelligent automation to assure the availability of these critical business services and are backed by unparalleled 24-hour global support. The three mainframe solution areas are:

• Data Management — Our data management solutions provide best of breed solutions for IBM’s IMS and DB2 database systems, in the areas of administration, performance monitoring, tuning and recovery. We are the market share leader in these markets.

• Infrastructure Management — Our MAINVIEW and AutoOPERATOR product lines provide monitoring and tuning solutions for IBM’s zOS operating systems and other mainframe subsystems. Through automation, these solutions provide customers with a consolidated view of data center mainframes centered on business transactions, which helps drive down the total cost of mainframe ownership.

• Enterprise Scheduling and Output Management — With industry leading technology, our CONTROL-M and CONTROL-D product lines provide consistent linkage and synchronization of scheduling tasks across the entire data center as well as mainframe output control.

Our mainframe solutions also provide an intelligent, automated infrastructure management layer for the mainframe that is fully integrated with our BSM platform. Mainframe Discovery populates CMDB entities which are under management control of the MSM solution portfolio. The solution then includes a rich two way communication between the infrastructure management products and the overarching ITSM suite, delivering a completely connected mainframe support capability within the BSM solution.

We are a global company conducting sales, sales support, product development and support, marketing and product distribution services from numerous international offices. In addition to our sales offices located in major economic centers around the world, we also conduct development activities in the United States, Israel, India, France and Belgium, as well as in small offices in other locations. Product manufacturing and distribution is based in Houston, Texas, with European manufacturing and distribution based in Dublin, Ireland. We plan to continue to look for opportunities to efficiently expand our operations in international locations that offer highly talented resources as a way to maximize our global competitiveness. For a discussion of various risks associated with our investments in global operations, see Risk Factors related to global operations.

Maintenance and Support Services
Maintenance and support enrollment generally entitles customers to technical support services (including telephone and internet support and problem resolution services) and the right to receive unspecified product upgrades, maintenance releases and patches released during the term of the support period on a when-and-if available basis. Maintenance and support service fees are an important source of recurring revenue, and we invest significant resources to provide maintenance and support services.
Professional Services

Our professional services group consists of a worldwide team of experienced software consultants who provide implementation, integration and education services related to our products. By easing the implementation of our products, these services help our customers accelerate the time to value. By improving the overall customer experience, these services also drive future software license transactions with customers.


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